FAQ
- How Can I Send a Gift?
- Customer Service Hours of Operation
- Return / refund policy
- Shipping Policy
- How does Onward package protection work?
- How do I track my order?
- How do I make changes to my order? (Edit items, delivery address update, cancel order)
- What if I entered my address wrong?
- Why is my order taking so long?
- What do I do if my order is late or missing?
- How do I update the payment method on my order?
- What if my order says delivered but I did not receive it?
- Why did I only receive part of my order?
- What if my package arrived damaged?
- What if my order is missing items or I received the wrong items?
- If my shipment was delayed, is my popcorn still safe to eat?
- Does Opopop ship outside the US?
- Why does Opopop sometimes ship with cold packs?
- What if my popcorn arrived melted?
- Is Opopop avaliable at any retail stores?
- What if my card was charged but there was no order placed?
- After I place an order, when should I expect it to arrive?