If your shipment was delayed, we can assure you that your popcorn is still safe to eat.
Your package may contain ice packs. The reason we started shipping cold was to protect the kernels from the heat of the delivery trucks during the hot summers, but we sometimes opt to skip them altogether during the colder months.
Similar to chocolate, our Flavor-Wrapped Kernels can get squishy and melt in high temps, but are still safe to eat if that happens. They are happy stored in a pantry or cupboard and do not need to be refrigerated.
Please be sure to open your order as soon as it arrives. If you have any concerns, please contact Customer Support.