Depending on the time of year and weather in your location, we may ship our Flavor Wrapped Kernels with cold packs to help keep the kernels cool while in transit because we know delivery trucks can get hot in some locations. Our kernels' flavor coating will start to get squishy or even melt at temps above 80 degrees F.
All of our products are shelf-stable and do not need refrigeration.
Please bring in and unpack your order as soon as it arrives. Re-use the ice packs or toss them out.
Kernels are totally fine stored in your pantry and are 100% OK to eat if the cold packs in your package have melted. We skip the ice packs during the winter months to certain locations.
If your delivery had an issue with the ice packs, please contact us within 14 days of receiving your order.