We begin processing and fulfilling orders the moment you checkout! If you have an order change (edit items, delivery address change, cancel order) request please contact customer service within 30-minutes of submitting your order to see if the edit window is still open. We really move that fast!
If we are able to accommodate your request, we will be happy to do so. If your order's edit window has expired or it is outside of our customer service hours of operation, unfortunately, won't be able to make changes or cancel your order as it has already been packed out and ready for pick up by the carrier.
If you still need to make delivery address changes after this period, please wait a few hours and then contact the carrier, giving them your tracking number, and see if they can change your delivery address for you or hold your order at a carrier pin location. Please note* there may be an additional fee that the carrier charges in order to change your address.
At this time, we do not accept returns or refunds, so be sure you double check your order before confirming it!